Frequently Asked Questions
Everything you need to know about our ministry resources and order process.
How soon will I receive my digital resources after purchase?
All digital products, including curriculum and graphics, are delivered instantly via email. You will receive a secure download link immediately after your payment is processed.
What is your return policy for physical merchandise?
We accept returns on unworn apparel and unopened physical resources within 30 days of delivery. Please note that digital downloads are non-refundable once the file has been accessed.
Do you offer international shipping for bulk orders?
Yes, we ship our physical ministry tools worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout based on the weight of your order.
Can I share digital curriculum with other churches in my area?
Our resources are licensed for use within a single local church or campus. If you are part of a multi-site ministry or a network, please contact our support team for multi-site licensing options.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital wallets like Apple Pay and Google Pay for a secure and seamless checkout experience.
Are your resources compatible with standard presentation software?
Yes, our media resources and slide decks are provided in universal formats such as MP4, JPEG, and PDF, making them compatible with ProPresenter, PowerPoint, and Keynote.